Support
Get help with Salí
A real person reads every message. Pick the address that matches what you need — it helps us get to the urgent ones first.
Salí is not an emergency service. It alerts the people you choose, and does not contact police, fire, or medical responders. If you are in danger right now, call your local emergency number (such as 911) first.
Contact us
support@salicircles.com
Bugs, questions, feedback, accessibility, and anything that doesn't fit below.
abuse@salicircles.com
Harassment, stalking, threats, impersonation, or someone misusing Salí against another person.
We review and act on abuse reports within 24 hours.
security@salicircles.com
Vulnerability disclosure. Please include steps to reproduce, and give us a chance to fix it before publishing.
We acknowledge security reports within 72 hours.
privacy@salicircles.com
Access, correction, deletion, portability, and withdrawing consent.
We respond to privacy requests within 30 days.
legal@salicircles.com
Terms of Service questions, law enforcement requests, and formal notices.
Reporting someone from inside the app
You don't have to email us to report abuse — every user, message, and status can be reported directly in Salí, and reports go straight to our moderation queue.
You can also block anyone at any time. Blocking is mutual and immediate: you disappear from each other's search results, Circles, chats, and alerts.
Deleting your account
You can delete your account yourself, in the app, without emailing anyone:
- Open Settings
- Scroll to Delete Account
- Confirm
This removes your profile, messages, locations, and uploaded files. If you can't reach your account, email privacy@salicircles.com and we'll handle it for you.
Common questions
Who can see my location? Only the members of Circles you've joined or created, and only while you're sharing. You can stop at any time in Settings.
Does Salí track me in the background? Only if you grant background location permission. We show you a full-screen explanation before asking, you can decline without losing the rest of the app, and you can turn it off later in Settings → Background location.
Do I need to be 18? Yes. Salí is for adults only and asks for your date of birth at sign-up.
Is my data sold? No — not to advertisers, not to data brokers, not to anyone. See the Privacy Policy.